TERMS AND CONDITIONS

Welcome to Copit Lockit. These Terms and Conditions (“Terms”) govern your use of our website https://usu0fd-gg.myshopify.com and the purchase of products from our online store. By accessing, browsing, or purchasing from us, you agree to be bound by these Terms.


1. Company Information

Copit Lockit
Registered in India
Email: hiranyabhojwani@gmail.com/parthnagpal3@gmail.com
Phone: 9891827875
Instagram: copit.lockit
Location: Delhi


2. Eligibility

To shop with us, you must:
Be at least 18 years of age, or have parental consent to use this site.
Provide accurate information regarding your identity, contact, and payment.


3. Products & Orders
All products displayed are subject to availability.
We reserve the right to limit the quantity of items purchased per person or per order.
We may change prices, descriptions, or availability of items at any time without notice.

Order Acceptance
Your order is confirmed only when you receive an email/SMS confirmation from us.
We reserve the right to cancel or refuse any order for any reason, including but not limited to suspicion of fraud or product unavailability.


4. Pricing & Payments
All prices are listed in INR (₹) and are inclusive of GST, unless otherwise stated.
Payment options include Credit/Debit Cards, UPI, Net Banking, Wallets, and Cash on Delivery (if available).
In case of payment failure, the order will not be processed.


5. Shipping & Delivery
We deliver across India. Estimated delivery time is 3–10 business days depending on the location.
Shipping charges may apply and will be mentioned during checkout.
Copit Lockit is not responsible for delays caused by courier services or natural events.


6. Return, Exchange & Refund Policy

We offer returns/exchanges on select products under the following conditions:
Must be initiated within 7 days of delivery.
Items must be unused, unwashed, and with original tags and packaging intact.
Products such as innerwear, socks, and limited editions may not be eligible for return due to hygiene or exclusivity.

Return Process
1. Contact us via email or Instagram DM with order details.
2. Our team will initiate a pickup or guide you to send it to our return address.
3. Upon quality check, refunds (if eligible) will be processed within 5–7 business days via the original payment method.

Note: Shipping and COD charges (if any) are non-refundable.


7. Intellectual Property

All content on this site, including logos, designs, product images, graphics, and text, is the intellectual property of Copit Lockit and protected under Indian copyright and trademark laws. Unauthorized use or reproduction is strictly prohibited.


8. User Conduct

By using this site, you agree not to:
Use false information or impersonate another individual.
Upload or transmit malicious content or spam.
Copy or scrape product information for commercial use.


9. Limitation of Liability

Copit Lockit shall not be liable for:
Any indirect, incidental, or consequential damages from the use or inability to use the site.
Delay or failure to perform due to events beyond our reasonable control (force majeure).


10. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy to understand how your personal information is collected and used.


11. Changes to Terms

We reserve the right to update or modify these Terms at any time without prior notice. Continued use of the website after changes indicates acceptance.


12. Governing Law & Jurisdiction

These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts of [Your City], India.


13. Contact Us

For questions, returns, or general support, reach out to us:
📧 Email: hiranyabhojwani@gmail.com
📞 Phone: 9891827875/99305352
📍 Address: A/8 Derawala nagar 110009/k5/18 model town